Privacy & Safety.

The fine print, in plain language. We respect your data and protect our community.

CSAM policy

Zero Tolerance Policy Against Child Sexual Abuse Material (CSAM)

Last Revised: 13 June 2025

At Splashmate, we are committed to providing a safe and respectful environment for all our users. Child protection is our top priority, and we maintain a zero-tolerance policy against Child Sexual Abuse Material (CSAM).

Our Stance

The creation, distribution, viewing, sharing, production, or promotion of any form of CSAM is strictly prohibited and illegal. Splashmate will not tolerate any CSAM-related activity on our platform. Any user found to be in violation of this policy will be immediately removed from the platform and reported to the relevant authorities.

Prohibited Content

CSAM includes any depiction (images, videos, audio recordings, text) that portrays or implies the sexual abuse of minors, their exposure to sexual content, their exploitation, or any behaviour that could jeopardize their safety and well-being. This includes, but is not limited to:

Images or videos of child sexual abuse.
Content that depicts or simulates child sexual abuse.
Material that induces, encourages, or instigates child sexual abuse.
Attempts to solicit minors for sexual purposes (grooming).
Sharing links to or promoting websites or platforms that host CSAM.
Content that normalizes, glorifies, or justifies child sexual abuse.

Reporting CSAM

We rely on our community to help us maintain a safe environment. If you encounter or suspect the presence of CSAM or grooming activities on our platform, please report it immediately.

How to Report:

Use the in-app reporting feature: Every post, profile, or message on Splashmate has a reporting option. Select the appropriate category (e.g. "Child Abuse", "Sexually Explicit Content") and provide as many details as possible.
Contact our safety team: You can send a detailed report to our safety team via email at info.splashmate@gmail.com. Provide all relevant information, including usernames, screenshots (if appropriate and legal), and descriptions of the content or behaviour.

Remember: You don't need to verify if the content is definitively CSAM. Your role is to report anything suspicious. Our team will review the report.

Actions Taken

Upon receiving a CSAM report, our safety team will:

Rapid Assessment: Review the report with the utmost urgency and priority.
Content Removal: If the content is identified as CSAM, it will be immediately removed from the platform.
Account Suspension: The account of any user who posted or distributed CSAM will be permanently suspended.
Reporting to Authorities: All CSAM cases will be reported to law enforcement agencies and relevant authorities and organisations for Child Safety. We will cooperate fully with law enforcement investigations.

Prevention and Collaboration

Splashmate employs proactive measures to prevent the spread of CSAM:

Human Review: Our trained moderation team reviews reported content
Expert Collaboration: We work closely with leading child safety organizations, online safety experts, and law enforcement to continuously improve our safety strategies and technologies.

Child Safety Resources

If you or someone you know needs help or support related to child sexual abuse, we encourage you to contact the following resources:

Missing Children Europe: https://missingchildreneurope.eu/about-us/#members
Child Helpline International: https://childhelplineinternational.org/helplines/
National Center for Missing and Exploited Children (NCMEC) - CyberTipline: https://www.missingkids.org/gethelpnow/cybertipline
Child helplines in your country: Search for "child helpline [your country name]" to find local resources.